How to Get Rid of Xfinity TV Box & DVR Fees with a Streaming Device or Smart TV

2024 Update: last January, Comcast Xfinity raised their TV box rental fee to $10 per month per box ($120/year per box). This article will detail how to get rid of the Xfinity TV box rental fee completely. After recently completing a 2-year contract with Xfinity, I went through another round of price negotiations and came out much better for it. Through the negotiation process, I was able to drop the total price of my cable TV, HD DVR, high-speed internet, and Xfinity Mobile (see my Xfinity Mobile review) package to under $95 per month – roughly a 34% cost savings versus my end-of-contract price.

Having AT&T U-Verse fiber recently launch in my neighborhood could have helped with those negotiations, as I was offered new customer pricing for a fresh a 2-year contract. What I discovered in the negotiations, is that Xfinity had changed a few things in its pricing structure on HD and DVR fees. At the end of my contract, I had been charged a $9.95 “HD Technology Fee” and $10 “Anyroom DVR Service” fee for my use of an Xfinity X1 DVR device:

XFinity HD DVR fees

Post new contract negotiation, the HD fee was gone and if I limited my DVR storage to 20 hours (the current maximum for cloud DVR), I could pay just $5 for the DVR to be downgraded to a set-top “TV Box” designation, as shown on my new bill.

Update: Comcast Xfinity raised the “TV Box fee” from $5 to $8.50 per month per box in 2021, and again to $10 per month per box in 2023 per their rate card. As of early 2024, it remains at $10/month per box.

Xfinity TV Box Rental Fee Price Increase

Where things get more interesting is that I found out in the price negotiation that similar to replacing an Xfinity modem with your own in order to get rid of the Xfinity modem fee (which is now at least $180/year!), you can also do the same with Xfinity TV boxes and DVRs to get rid of the TV box rental fee – I’ll detail how below.

How to Replace an Xfinity TV Box with your Own & Get Rid of the TV Box Fee

In speaking with the Xfinity loyalty/retention specialist, I (unsuccessfully) tried to negotiation away the now $10 TV Box fee. He did note, however, that I could get rid of that fee if I replaced the Xfinity TV Box with my own customer owned-partner device and use the Xfinity Stream app (which includes live TV and cloud DVR).

I decided to research this further. After logging into the account (and clicking on “TV Equipment“), and “Edit” next to my TV Box, I found this:

get rid of Xfinity DVR fee

Click on the “I’ll watch on Xfinity Stream” box and you can get rid of your TV Box and DVR fees by switching to Xfinity stream and a 3rd party device, using the following steps:

Step 1: Purchase a Compatible Xfinity TV Device

At the time of publish, a number of Roku devices are considered compatible Xfinity TV devices, including the following:

Amazon Fire TV stick, Apple TV, and Google Chromecast are also now compatible as well.

Get Rid of XFinity TV Box Fee

A number of specified LG, Samsung, and Xumo smart TVs are considered compatible partner devices too, but that’s harder to line up. As noted, all can be used with Xfinity Stream’s live TV and cloud DVR (if needed).

And, even better, according to Xfinity, usage of these partner devices does not count against your monthly internet data usage allotment, in most use cases:

Does streaming using the Xfinity Stream app on a Partner Device count against my internet data usage?
No. The goal of using the app on your Partner Device is to give you more options outside of rented Xfinity TV Boxes to access your full TV service within your home. The service delivered through the Xfinity Stream app is not an internet service, so Xfinity data usage plans don’t apply.

However, video services that are delivered over the internet, like TV Go content accessed through the Xfinity Stream app and web portal or content from or the NBC and NBC Sports apps, are treated exactly the same way as any other internet-delivered services, like Netflix, Hulu, or Amazon and are subject to any data usage plans that might apply.

Step 2: Connect your New Xfinity TV Partner Streaming Device

Connect your new Xfinity TV partner device to your Xfinity Wi-Fi, make sure your firmware is up to date, and install the Xfinity Stream app on that device to log in and activate.

Step 3: Return your TV Boxes to Xfinity (Retail Location or Via UPS)

You can initiate a TV Box return online, and send back your set-top TV Box device back via a UPS drop-off location with a prepaid label. Or, you can make an in-person return at an Xfinity store location near you. Make sure you get and photograph a receipt for your set-top return, and check your future bills for the credit for using your own device!

This simple process will save you $10/month ($120 per year) per TV box, and is one of many smart ways to cut your Comcast bill down to reasonable levels.

Related Posts:

Leave a Reply