How to Cut your Comcast Xfinity Bill Price with Discounts

Cut your Comcast Bill with these 11 Tips

I was 0-for-2 in previous attempts with Comcast to cut my cable and internet bill. I had no leverage. Comcast (aka “Xfinity”) knows they are often the only high-speed internet and TV entertainment provider game in town, which doesn’t give you much in the way of price negotiation power. But, in some locales, that’s not true anymore.

Recently, AT&T has rolled out their fiber internet and TV streaming bundles in my area. I decided to do some price comparisons. I found out that I could get an equivalent plan through AT&T for about $40 cheaper than what I was paying as a long-time customer with Comcast. A very similar service at a cheaper price? It turns out that’s Comcast’s kryptonite! Here’s how I got my total Comcast bill lowered and how you can too.

Comcast discounts

1. Replace your Comcast Modem with your Own

Comcast raised their modem rental fee to $15 per month ($180 per year) in 2023 for the privilege of paying them additional money to use their service. You can try to negotiate it away, but that just limits your ability to get other Comcast discounts to cut your bill. You might as well just replace it on your own! I recommend the Arris S33 modem, paired with a TP-Link AX3000 (Wi-Fi 6), TP-Link AXE5400 (Wi-Fi 6E), or TP-Link BE9300 (Wi-Fi 7) router which will give you just as good (or better) performance that Xfinity “xFi” gateway, but will be paid for in just over a year (vs leasing from Xfinity and not owning your own modem). However, any of the following modem/router combos will work:

Recommended Modems (to pair with routers below):

These modems are all very fast, highly rated, and the latest technology.

  1. Arris S33: up to 2330Mbps (DOCSIS 3.1)
  2. Netgear CM2000: up to 2330Mbps (DOCSIS 3.1)
  3. Netgear CM1000: up to 1000Mbps (DOCSIS 3.1)
  4. Arris SB8200: up to 957Mbps (DOCSIS 3.1)

If you want Xfinity Voice, go with either the Netgear CM2050v (up to 2330Mbps) or Arris T25 (up to 949Mbps). Note: you can just as easily (and at a big cost savings) add landline voice (VOIP) functionality by connecting an Ooma device to your router. More on that below, under #2.

If you want a gateway (modem + router combined in 1 device), I don’t recommend that because they aren’t as reliable, are pricier, and you can’t upgrade one half, but the Arris G36 (up to 2330Mbps modem and a Wi-Fi 6 router) and Netgear CAX30 (up to 949Mbps modem and a Wi-Fi 6 router) are good value options.

Recommended Routers (to pair with modem above):

These Wi-Fi 6 routers offer great value and very fast speeds and are recommended for households with 8 or fewer devices connected:

  1. TP-Link AX3000 – Wi-Fi 6: up to 3000Mbps (2402Mbps on the 5GHz band + 575Mbps on the 2.4 GHz band)
  2. Netgear Nighthawk AX1800 – Wi-Fi 6: up to 1800Mbps (1200Mbps on the 5 GHz band + 574Mbps on 2.4 GHz band)
  3. TP-Link AX1800 – Wi-Fi 6: up to 1800Mbps (1200Mbps on the 5 GHz band + 574Mbps on the 2.4 GHz band

Or, future-proof with a Wi-Fi 6E or Wi-Fi 7 router, which can connect over more devices and adds new bands and channels to reduce interference:

  1. TP-Link BE9300 – Wi-Fi 7: up to 9300Mbps (5760Mbps on the 6GHz, 2880Mbps on the 5GHz band, 574 Mbps on the 2.4GHz band)
  2. TP-Link BE10000 Mesh – Wi-Fi 7: mesh system with up to 10000Mbps (5188Mbps on the 6GHz, 4324Mbps on the 5GHz band, 574 Mbps on the 2.4GHz band)
  3. TP-Link BE19000 – Wi-Fi 7: up to 19000Mbps (11520Mbps on the 6GHz, 5760Mbps on the 5GHz band, 1376Mbps on the 2.4GHz band)
  4. Asus AXE7800 – Wi-Fi 6E: up to 7800Mbps (2402 Mbps on the 6GHz, 4804Mbps on the 5GHz band, 574 Mbps on the 2.4GHz band)
  5. Netgear Nighthawk AXE 7800 – Wi-Fi 6E: up to 7800Mbps (2402 Mbps on the 6GHz, 4804Mbps on the 5GHz band, 574 Mbps on the 2.4GHz band)
  6. TP-Link AXE5400 – Wi-Fi 6E: up to 5400Mbps (2402 Mbps on the 6GHz, 2402Mbps on the 5GHz band, 574 Mbps on the 2.4GHz band)
  7. TP Link Deco AXE5400 Mesh – Wi-Fi 6E: a mesh system up to 5400Mbps (2402 Mbps on the 6GHz, 2402Mbps on the 5GHz band, 574 Mbps on the 2.4GHz band)

Comcast has recently been advertising Xfinity “Supersonic Wi-Fi” offering. Broken down, “Supersonic Wi-Fi” is really just Xfinity’s fastest (and highest cost) internet tiers (Gigabit or Ultrafast plans) paired with a new Wi-Fi 6E router (which they are marketing as the “Supersonic Gateway” as part of their package Xfinity “Supersonic Bundle” deal). Even better – Wi-Fi 7 is now new in the market. I recently took a look at the new Wi-Fi 7 versus Wi-Fi 5, 6, & 6E technology to determine if Wi-Fi 7 is worth the cost.

These combos will allow you to cut your Comcast modem rental fee. The devices will usually pay themselves off in less than 2 years (vs leasing). Here’s more info on how to replace a comcast modem with your own.

2. Don’t Pay for Comcast Xfinity Voice

Comcast Xfinity Voice is simple VoIP (voice over internet protocol). And it costs significantly more than other alternatives. My favorite is the Ooma device. I’ve used an Ooma for over a decade with Comcast internet and it works just as well. Ongoing costs are only a few bucks per month in taxes, so you save significantly over Comcast Voice and allow yourself more negotiation power in the future. You simply plug the Ooma device in to the back of your router, plug your phone into the Ooma, and you’re all set.

3. Replace the Xfinity DVR or TV Box with Xfinity Stream

You can now replace your Xfinity DVR & TV Box with your own using Xfinity Stream and a compatible streaming device like a Roku Ultra. The Amazon Fire TV stick and Google Chromecast are also now compatible as well. Replacing will save you $10 per month ($120 per year) per device.

4. Bundle, When it Makes Sense

If you want to become or stay a Comcast customer, it almost always saves money to bundle. Xfinity also frequently has deals that allow you to bundle Xfinity Mobile (see my Xfinity Mobile Review for more info) with Xfinity TV and Internet, lowering the combined total prices of those services. If you live with an Xfinity Internet/TV supported area, bundling Xfinity Mobile with those services will almost always offer you the lowest total versus buying from separate providers. You can find current Xfinity bundle offers here if you’re interested in bundling services.

5. Research Comcast & Competitor Deals

As I highlighted above, you want to know exactly how much your current plan would cost with other providers offered roughly in your area. This is your leverage. Knowledge is power. You can try the nice and charming route or raise your hands and scream and shout, but if you don’t have pricing leverage, you won’t get anywhere. Write down specifics to reference on the phone.

6. Ask for a Comcast “Loyalty Specialist” or “Retention Specialist”

These are the Comcast employees who have the power to cut you a deal. A regular customer service rep won’t do anything for you, nor are they incentivized to do so, like a “loyalty specialist” or “retention specialist” is. These specialists have access to deals and discounts that other reps will not.

7. Tell Comcast that you want to Cancel

Be resolute. You’re not “considering canceling”. You are going to “switch to a competitor because they have lower prices”. If you’ve been a long time customer, often times, the Xfinity rep will offer you a loyalty discount if you stay. Most recently, I was offered the “new customer promo”, despite being an existing customer.

8. Get Ready for the Negotiations

Since, I was already half way out the door, I was offered a $50/mo. discount immediately in the negotiation with Comcast. Not bad for starters.

9. Watch out for Add-Ons

You will probably get offered something you don’t want (e.g. Showtime or HBO Max). Realize that this is just an add on masquerading as part of a package deal. It’s not. If you don’t want an add-on, be adamant about it. I was given another $5 off. I didn’t fight the higher tier because there were a few channels I wanted.

10. If at First you don’t Succeed, Try Again

This was my third attempt before success. The good news if you don’t succeed is that you can always try back again later, with more experience and knowledge about the objections you will get. Some customer service reps are more difficult than others. Some are simply having a bad day. Whatever the case, don’t give up, simply try again (and again, if need be).

11. Leave and Come Back Later (Maybe)

Xfinity likes to offer new customers better prices than long-time existing customers. It’s how they get you in the door. If you have an alternative, don’t be afraid to switch and come back later (at the lower new customer rate), if it financially makes sense to do so.

Practice all of these steps and I promise you will save money with Comcast!

Comcast Bill Cutting & Discount Discussion:

  • Have you had success in negotiating with Comcast or a similar cable provider?
  • Have you given up cable completely due to their rigid price structure?
  • Have you switched to AT&T or another Xfinity competitor, or will you at first opportunity?
  • What tips do you have to save money with Comcast Xfinity?

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