How to Get your Sam’s Club Membership Fee Refund (& Switch to Costco)

Sam’s Club had shut down 63 of its locations, laying off 10,000 of its employees, without notice. No warning. No thank you’s. Just break off the keys and run.

This would be annoying and objectionable in any news cycle, but in light of Walmart (Sam’s Club’s parent company) receiving a juicy taxpayer-funded handout in the form of a roughly $2.87 billion annual tax cut (projected, based on their $20.5 billion in pre-tax income in 2017) from the Republican tax plan – it is comically insulting. Hey Walmart – the Jerk Store called. It turns out they were YOU.

sams club membership fee refund

In related news – the job-creating and wage-growing economic trickle-down from the corporate tax cuts must be coming so fast now that there is no longer a need to shop at discount warehouses!

Walmart/Sam’s has never been an employee-friendly organization, but this latest move also spits in the face of its customers. And, as a result, its customers should respond appropriately. Whether directly impacted by a local store closing or not, it’s time to take action.

Can you Get Your Sam’s Club Membership Fee Refunded?

The first question worth asking is “Can you get your Sam’s Club membership fee back?”

Yes, you can – and not only if you are a customer that uses one of the 63 closed stores – but any Sam’s Club customers. According to the Sam’s Club Terms and Conditions,

100% Satisfaction Guarantee on Membership. We’ll refund in full the actual amount you paid for your current annual membership at any time during the membership year if you aren’t satisfied.

Lovely. And it applies to all three Sam’s Club membership options:

  • Sam’s Club membership: $45 fee
  • Sam’s Plus membership: $100 fee

How to Get a Sam’s Club Membership Fee Refund

Now that we’ve established that you can get your Sam’s club membership refunded, let’s discuss how to get it refunded. There are 3 options available to you.

1. Request a refund at the membership customer service desk in any Sam’s Club store

Simple enough. However, this requires there actually being an open store near you, which may no longer be the case. If there is not (or you don’t want to waste the time/money to go there), there are other options…

2. Call Sam’s Club customer service to cancel your membership and request a membership fee refund

The phone number is: 1-888-746-7726.

3. Request a refund online

The easiest and quickest option. There is a new Sam’s Club membership cancellation page, where you are presented with 2 options:

  1. A full refund by e-gift card.
  2. A full refund by check: within 8-10 weeks.

Switching from Sam’s Club to Costco

If you’re left wanting for a membership warehouse to fill all of your 32 oz peanut butter jar needs, I would also like to suggest that you give Costco a look. Costco pays its employees significantly more than Sam’s does, for starters. But the biggest thing you’ll notice is that Costco is just… better.

I’ve been both a Sam’s Club and Costco member and previously wrote a comprehensive Sam’s Club versus Costco review, where Costco did (and still does) come out ahead in most categories.

If you want a no-risk way to check out Costco, there are many ways that you can get yourself in the door and shop at Costco without a membership. Though the easiest thing to do is pay for a membership (I think it’s worth it), and if you don’t see the value, ask Costco for a membership fee refund. Among other things, Costco is superior to Sam’s Club in its:

You probably won’t look back.

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