2011 Income Tax Return Guide
Thu, 02/2/12 | No Comment

It’s February. The W2′s and 1099′s are rolling in. You know what that means. Tax time!
That’s right, it’s time to dig in and start thinking about completing your 2011 income tax return.
To help you get …

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What are your Best Customer Service Tips?
11/15/11 | 4 Comments
What are your Best Customer Service Tips?

Technology has Raised the Bar for Customer Service
Customer service models are changing constantly with the evolution of technology.
Just think, 10 years ago there was no Twitter, no Facebook, no live chat.
20 years ago there were …

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11/14/11 | 10 Comments
The Age Wealth Gap is Getting Bigger & Our Net Worth Sucks. Here’s how we Fix it.

I still am not entirely sure what Occupy wants yet, but research released this past week by the Pew Research Center may be central to why they are sitting in the streets in the first …

6 Open Enrollment Season Must-Do’s
11/9/11 | 8 Comments
6 Open Enrollment Season Must-Do’s

What is Open Enrollment?
November is open enrollment season (a.k.a. “annual enrollment” or simply “open season”) – an important time of the year for employees to review their benefit elections.
Open enrollment usually rolls around just once …

10 Ninja Tips to Slash the Cost of Dining Out at Restaurants
11/8/11 | 6 Comments
10 Ninja Tips to Slash the Cost of Dining Out at Restaurants

This should not be news to you: dining out at restaurants is expensive.
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Will you Qualify for the Saver’s Tax Credit in 2011 or 2012?
11/5/11 | 11 Comments
Will you Qualify for the Saver’s Tax Credit in 2011 or 2012?

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Big Banks Abandon Debit Card Fees: Score Another Win for Consumers!
11/3/11 | 9 Comments
Big Banks Abandon Debit Card Fees: Score Another Win for Consumers!

In response to heavy consumer and media backlash, the big banks have retreated on their plans to add debit card fees. Win!
Bank of America, the second largest bank in the U.S., was the final to …


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