Comments on: Net10 Review

By: Wizard Prang

Wizard Prang — Tue, 21 Sep 2010 14:46:49 +0000

“I really can’t be happier in my switch from Net10 to Verizon”

G.E., I suspect that you need to “switch” a couple of words around there..!

Prang! (the real deal)

By: Davis

Davis — Wed, 15 Sep 2010 03:53:26 +0000

Dear Mark,

Thank you for your kind and considerate response to my question. While I was going through the ordeal of talking with five or six representatives, giving them all the same information and having them tell me the same sequence of numbers to put in over and over, I was told I was with Tracfone, and when I kept saying the phone was sold by Net10 they would they say yes it was Net10, and I couldn’t really follow their dialoge and dialect, and accent, so half the time I was just in limbo for five hours.
I think I can safely say that was one of the ordeals of my lifetime trying to communicate a problem on the telephone. But, they decided the phone I bought was defective, so now I am back to square one, and this taught me that a plain Nokia phone functions the best, provides less problems, and is more reliable. I will see if Net10 steps up to the plate and gets me back on track, doesn’t mess up my time I have already paid for, and I have a year before I have to buy time unless this phone situation has ruined my whole status. Sometimes less is better, and as they say, “if it ain’t broke, don’t fix it”, because buying the new phone caused all this hassle.

By: Mark

Mark — Wed, 15 Sep 2010 03:42:28 +0000

To Davis–your question “Would someone please tell me if Tracfone and Net10 are the same phone service?” Yes Tracfone owns Net10, so when you are talking to customer service, it is the same people usually. I had to get a replacement phone and it said Tracfone on the package, but my service is Net10. Net10 is a good deal, do not go with Tracfone unless you have deep pockets, they charge a lot more for a lot less, even though they are the parent company.

By: Mark

Mark — Wed, 15 Sep 2010 03:36:25 +0000

I have paid a lot of money in the past to Sprint and Verizon and had to put up with all their restrictions & penalties. I only need a phone for making phone calls and the convenience of being able to call if my vehicle breaks down or similar situation. I use computers a lot, and have a couple of websites, but I just like a simple phone. I have been using Net10 for close to 2 years now and I am happy with it. I am not a phone person, I buy 300 mins/2 months service and the minutes rollover. You have to re-up in 2 months when you buy 300 mins whether you use the mins or not, that is fine. I use so little that with the rollover, I have 800 min on my phone now, if I buy 300 mins now, it will add 300 more mins and 2 months on top of my existing mins and current 2 month date. Months and time just stack up. Coverage is as good as I had with Verizon or Sprint, and I found out that where I am at (North Carolina)the provider that Net 10 uses is AT&T Cingular. So, basically, a cell phone cost me $30 every 2 months.($15/month)

By: mar

mar — Tue, 14 Sep 2010 18:41:05 +0000

To say the least i’m sorry for those who are and have had bad experiences with net 10. I almost quit them 7 months ago because of bad customer service, i.e., on hold over 35 minutes, tech support seems inexperienced, they don’t do much to satisfy their customers….however i stayed with them and when it works, it works!!! It’s almost like a love/hate relationship! I have had my same Nokia phone ($19.99) with 300 free minutes for over 2-3 years and my goodness it’s the best phone i could have ever purchased!!! Clarity is great, no drop calls, no static, it’s the best phone i’ve ever had, no joke!!! I wouldn’t trade my $19.99 phone for anything fancy, (and i love fancy things). For those wondering what to do, i say try them, the beauty of Net 10 is NO CONTRACT!!! You control your minutes. I checked into other prepaid plans and it seems like the next best plan is “straight talk” through WalMart. To sum it up right now I’m happy with Net 10 and going through the Net 10 website and creating an account helps, you can monitor and load minutes through your account. Overall my experience (close to 3 years has been pleasant) and I’m appreciatve that Net 10 is around otherwise we would all be stuck in those nasty, evil contracts!!!!

By: Davis

Davis — Mon, 13 Sep 2010 01:03:32 +0000

Would someone please tell me if Tracfone and Net10 are the same phone service? If not, I would like to know how I bought a Net10 phone on QVC that was a Samsung phone, and when I called to switch the service from one Net10 phone to this phone I encountered endless problems and finally was told that I was with Tracfone, and it seemed to be the same company. Now you, “Author Tracfone to Net10″, say you were with Tracfone for years and then switched to Net10, the sister company of Tracfone. Well, why was I talking with Tracfone if this was a Net10 phone? Was the phone misrepresented while being SOLD on QVC? I’ve been really put through the mill on this situation, and I neither understand it nor appreciate what I have been put through.

By: Tracfone to Net10

Tracfone to Net10 — Mon, 13 Sep 2010 00:40:31 +0000

I had been using Tracfone for years and was quite satisfied (HUGE savings over contract phone). When my phone got wet (long story) and the number 4 key would no longer work, I decided to try Net10 (sister company of Tracfone). Although I have only had the phone (Samsung T401g) for two days, I’m pretty happy with it. I like having the ability to check my email and the weather. I also REALLY like the qwerty keyboard (the reason I got the T401).

The only problem I have had is it is charging me 5 cents per text instead of the advertised 3 cents. I just sent an email to technical support, so we’ll see if/how they resolve it.

By: Davis

Davis — Mon, 06 Sep 2010 21:37:46 +0000

Sebastian25, I am a fan of Net 10, and stay with it and recommend it to many. It is no hassle, has no billing or contracts, where people try to overcharge you, and I have NEVER had problems with reception or with calling any place. I have never had dead areas, and I hear and am heard perfectly on my phone; therefore, when I saw the Samsung with 300 minutes and the extras you speak of I bought it immediately. I ordered it from QVC, so if you have gotten yours already please tell me about it. I am looking forward to the mp3 player and the camera, and I got 300 minutes free. I paid $100, but I considered that reasonable with the extras I am getting with it! For me, I am staying with Net10 forever. From the bad experiences I had with other providers, including AT&T and others, Net10 is perfect, and now this Samsung phone with the extras and the free time is just the icing on the cake.

By: Sebastian25

Sebastian25 — Mon, 06 Sep 2010 17:37:12 +0000

I bought my NEt10 after I read this review for the first time a couple of weeks ago, and all the comments plus the insight about the service really helped me make up my mind. I was under a contract with t-mobile and sick and tired of paying more than 100 bucks for my service.
Now with my new phone I am in control of my expenses, I always know how many minutes I have left, I know how much I pay all the time. And plus they have some very cool phones. Cos you may think that because it’s prepaid the phones may not be as sleek, but I got a Samsung with mp3 player and camera for less than 80 bucks, great deal!

By: steven

steven — Thu, 19 Aug 2010 12:25:34 +0000

I have tracfone where its $10 for your first pohne and then its $6 for every other phone so thats 28 bucks a month! Thats super cheap.